When my car gets hit, when does it get fixed?

One of the stickiest situations for an insurance agent is when their client gets into an accident and it's the other person's fault.  Why, you ask?  Because any report, of any kind, to your own insurance company becomes part of your driving history.  So you're at the mercy of the other party's insurance carrier, and that's where things can get ugly, or usually just slow.

I'll explain more after the jump.